Mission and Values
To provide quality management services to assist your business:
1. identify the results that are important to them, and the ability to act on solutions;
2. achieve quality control and assurance to assist in exceeding customer expectations; and
3. have more time to do core business work, with less focus on administrative tasks.
Clarisa has the following professional values:
1. A work ethic based on integrity, honesty, and collaboration.
2. A caring and collaborative approach to assisting businesses achieve the results that are the most important to them.
3. A desire to assist businesses by working with them to develop individualised plans and solutions that best suit their needs.
4. Independence and objectivity when reviewing your organisation, and a solutions-focused approach to improvement.
Clarisa’s clients can be assured that the service they receive will be based on the following customer service standards:
Work will be performed with integrity and honesty with respect for the money you are spending for her time.
Work will be performed with respect to the law and the conduct expected of a professional.
Clarisa will respect the culture, budget, ethics and boundaries of an organisation.
Clarisa will only engage in services where they have the skills, knowledge and experience to undertake the required work.
Clarisa will be objective; will not engage in any activity that may impair their professional judgement; and will declare any conflict of interest.
Clarisa will comply with all legislation relating to privacy, including any industry-specific legal or regulatory requirements. I will ensure compliance with your organisation’s own privacy policies and procedures.
Clarisa will protect the organisation’s information and intellectual property acquired in the course of their duties.
Clarisa will not use any information for personal gain.
Clarisa’s clients will receive a responsive, relevant service based on a high work ethic and respect for the unique nature of your business.